decisionhealth Newsletters, Part B News - 2012 Issue 8 (August)
Secure meaningful use incentives by increasing patients’ use of portals
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Article Overview
This article explains why patient portal adoption matters for practices working toward meaningful use and describes practical ways offices can encourage patients to use portal features. It is aimed at practice administrators, billing managers, clinicians, and operational staff who want to improve portal participation, patient communication, and workflow efficiency while understanding the broader context of proposed meaningful use measures.
Why This Topic Matters
Patient portals are increasingly tied to quality reporting and incentive-driven EHR adoption, so practices need workable strategies to get patients enrolled and engaged. The article highlights operational approaches that can improve patient experience and reduce staff time spent on routine communication.
Article Sections
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Meaningful use
Introduces the role of patient portals in meaningful use and discusses why timely portal communication affects adoption and practice workflow.
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5 tips to increase patient portal use
Presents practice-level approaches for encouraging patients to enroll in and use portal services, including staff involvement, patient education, and related online tools.
What You Will Learn
- How patient portal use relates to meaningful use initiatives
- Ways practices can encourage patients to enroll in portal services
- Why timely responses through portals can support patient engagement
- How practices can use staff training and patient education to promote portal adoption
- How online services can support broader office workflow
Who Should Read This
- Practice administrators
- Billing managers
- Physician office staff
- Clinicians
- Healthcare operations teams
- EHR and patient portal users
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