DecisionHealth, DecisionHealth - 2012 Issue 3 (March)

Boost staff efficiency, patient satisfaction with waiting room Wi-Fi

Waiting room wireless Internet access (Wi-Fi) could decrease claims denials from data entry errors and increase your patients’ satisfaction with your practice. Pulmonary and Allergy Associates PA is planning to install Wi-Fi for patients in its waiting room, separate from the network its staff uses, says Larry Epstein, CEO of the Summit, N.J., practice.

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