decisionhealth Newsletters, Coder Pink Sheets - 2020 Issue 11 (November)
Medical practice salaries up, pending COVID impact; telehealth, compliance duties emerge
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Article Overview
This article summarizes findings from a 2020 DecisionHealth survey of medical practice staff, focusing on salary trends, pay increases tied to promotions and expanded duties, and the workplace changes prompted by the COVID-19 public health emergency. It is relevant for coders, billers, practice managers, compliance personnel, and other medical practice staff who want a high-level view of how telehealth, specialty training, and compliance-related tasks affected roles and performance reviews during the year.
Why This Topic Matters
The article helps readers understand how staffing, compensation, and day-to-day responsibilities in medical practices shifted during the COVID-19 period, including the growing importance of telehealth and compliance work. It also shows the types of professional development and role changes that may influence pay and career progression.
Article Sections
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Achieving salary success
Discusses survey-reported pay gains and the workplace factors associated with higher compensation across medical practice roles. It also highlights professional development, promotions, and expanded responsibilities as broad themes.
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COVID-driven duties: New on the radar
Covers the new responsibilities that surfaced during the public health emergency, including telehealth-related work, readiness activities, specialty expansion, and compliance-focused tasks.
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Performance reviews: Contributing factors
Summarizes the broad factors respondents associated with annual performance reviews and salary increases, along with general workload metrics reported in the survey.
What You Will Learn
- How a 2020 survey described compensation trends in medical practice settings
- Which broad job changes were associated with salary growth
- What types of new responsibilities emerged during the COVID-19 public health emergency
- How telehealth and compliance work became more prominent in medical practice roles
- What factors respondents said influenced performance reviews
Who Should Read This
- Medical coders
- Medical billers
- Practice managers
- Compliance staff
- Revenue cycle staff
- Medical practice administrators
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