decisionhealth Newsletters, Coder Pink Sheets - 2009 Issue 5 (May)
RACs get rolling: You can expect to receive audit letters shortly
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Article Overview
This article covers the early rollout of Medicare’s recovery audit contractor program and how it may affect physician and facility claims review activity. It is relevant for billing staff, practice managers, compliance teams, and physicians who want a general understanding of the audit process, documentation requests, and the types of claims areas that may draw attention. The article also summarizes Medicare timelines, provider response options, and the broader administrative context surrounding RAC reviews.
Why This Topic Matters
The piece helps practices anticipate increased audit-related correspondence and understand the general Medicare review environment without relying on the premium article. It is useful for organizations that need to assess exposure, prepare documentation workflows, and track Medicare compliance developments.
Article Sections
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RAC program rollout and audit types
Introduces the Medicare recovery audit contractor program, including the role of contractors and the main categories of review activity described by CMS.
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What the contractors will be looking for
Summarizes the general claim areas and policy sources CMS says may be reviewed, along with examples of issue types discussed at the time.
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Expect your paperwork to increase
Describes the volume of medical record requests practices may receive and the general limits CMS placed on those requests.
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E/M services a target
Discusses physician evaluation and management claim reviews and CMS’s early approach to those audits.
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When you get a RAC request for additional info
Outlines the response window for documentation requests and the possibility of requesting more time.
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How to respond when the demand letters arrive
Reviews the general provider response paths after a repayment demand, including the timing of appeals and repayment actions.
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Official resources
Provides references to CMS resources and a current error-rate report mentioned in the article.
What You Will Learn
- How the Medicare RAC program was being introduced and administered
- What general categories of claims review were expected
- How documentation requests and response timelines were structured
- What types of physician services were discussed as audit areas
- What general options were available after a repayment demand
- Where CMS resources and related reports were referenced
Who Should Read This
- Physicians
- Medical office billing staff
- Practice managers
- Compliance professionals
- Revenue cycle teams
Codes Discussed
Code Ranges Discussed
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