decisionhealth Newsletters, Coder Pink Sheets - 2009 Issue 6 (June)
RACs get rolling to review claims; expect to send audit letters shortly
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Article Overview
This article covers the launch of Medicare’s recovery audit contractor program, including the general types of claim reviews contractors may perform, the administrative burden of medical record requests, and the basic response and appeal timeline once demand letters arrive. It is relevant to physician practices, hospital billing teams, compliance staff, and coding professionals who want to understand the program’s oversight focus and preparation needs.
Why This Topic Matters
The article helps readers anticipate Medicare audit activity, understand where claim review scrutiny may concentrate, and prepare for documentation and appeals workflows that can affect cash flow and compliance operations.
Article Sections
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Program rollout and contractor structure
Introduces the Medicare recovery audit contractor initiative and summarizes how the program is organized. It also notes the general role of the contractors and the national implementation context.
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Types of review and focus areas
Explains the broad categories of claim review activity and the kinds of issues the contractors may examine. The section also references the sources CMS uses to identify common error patterns.
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Record request volume and practice burden
Describes the limits on medical record requests by practice size and the operational concerns raised by physician groups. It focuses on administrative workload rather than specific coding outcomes.
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E/M services and audit concerns
Discusses physician evaluation and management claims as an area of attention and summarizes concerns about audit complexity. The section also notes related viewpoints raised by advisory participants.
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Responding to information requests and demand letters
Outlines the timeframes and general response options associated with contractor requests and repayment letters. It presents the broad process steps without detailing claim-specific determinations.
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Official resources
Provides references to agency resources for additional background on the program and related reporting.
What You Will Learn
- How Medicare’s recovery audit contractor program is being introduced
- What broad categories of claim reviews the contractors may pursue
- How medical record request volume may affect practice operations
- What general response and appeal timelines are associated with contractor correspondence
- Where to find official CMS information about the program and related reports
Who Should Read This
- Physicians
- Medical coders
- Billing staff
- Compliance officers
- Practice administrators
- Hospital revenue cycle teams
Codes Discussed
Code Ranges Discussed
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