AMA CPT® Assistant - 2005 Issue 9 (September)

The Rationale Behind Online Medical Evaluation (September 2005)

September 2005 pages 6-7 Coding Communication:The Rationale Behind Online Medical Evaluation An online medical evaluation is a type of evaluation and management (E/M) service provided by a physician or qualified health care professional to a patient using Internet resources in response to the patient's online inquiry. Reportable services involve the physician's personal timely response to the patient's inquiry and must involve permanent storage (electronic or hard copy) of the encounter. This service should not be reported for patient contacts (eg, telephone calls) considered to be preservice or postservice work for other E/M or non-E/M services. A reportable service would...

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CPT® Assistant content is the official source for CPT® coding guidance. It is an instrumental tool when appealing insurance denials and validating coding to auditors. Monthly issues and an extensive archive provide comprehensive guidance on proper CPT® coding for past, present and upcoming code set releases. Archives date back to 1990 for historical use of codes, changes, rationales, coding tips and trends in the industry.

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