AMA CPT® Assistant - 2005 Issue 9 (September)
The Rationale Behind Online Medical Evaluation (September 2005)
September 2005 pages 6-7 Coding Communication:The Rationale Behind Online Medical Evaluation An online medical evaluation is a type of evaluation and management (E/M) service provided by a physician or qualified health care professional to a patient using Internet resources in response to the patient's online inquiry. Reportable services involve the physician's personal timely response to the patient's inquiry and must involve permanent storage (electronic or hard copy) of the encounter. This service should not be reported for patient contacts (eg, telephone calls) considered to be preservice or postservice work for other E/M or non-E/M services. A reportable service would...
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